Contact Us

We're here to help! Get in touch with us for support, feedback, or any questions you might have.

Get in Touch

We value your feedback and are committed to providing excellent customer support. Whether you have a question, need help, or want to share your thoughts about our games, we're here to listen and assist you.

📧
General Inquiries
Questions about our games, website, or general information
contact@bloxd.click
Response within 24-48 hours
🛠️
Technical Support
Help with technical issues, bugs, or gameplay problems
support@bloxd.click
Response within 12-24 hours
💼
Business Partnerships
Partnership opportunities, collaborations, or business inquiries
business@bloxd.click
Response within 48-72 hours
📰
Media & Press
Press inquiries, media requests, or interview opportunities
press@bloxd.click
Response within 24-48 hours
🔒
Privacy & Legal
Privacy concerns, legal matters, or data protection issues
privacy@bloxd.click
Response within 24-48 hours
💡
Feedback & Suggestions
Share your ideas, suggestions, or feedback about our games
feedback@bloxd.click
Response within 48-72 hours

Send Us a Message

Frequently Asked Questions

How quickly will I receive a response?

We typically respond to all inquiries within 24-48 hours. Technical support requests are prioritized and usually receive responses within 12-24 hours.

What information should I include in my message?

Please include:

  • Your name and contact information
  • Clear description of your question or issue
  • Steps you've already taken to resolve the problem
  • Browser and device information (for technical issues)
  • Any error messages or screenshots (if applicable)

Can I request new features or game improvements?

Absolutely! We love hearing from our community about new features and improvements. Please send your suggestions to feedback@bloxd.click with detailed descriptions of your ideas.

How do I report a bug or technical issue?

Please report bugs to support@bloxd.click with:

  • Detailed description of the issue
  • Steps to reproduce the problem
  • Your browser and operating system
  • Screenshots or error messages

Need Immediate Help?

For urgent technical issues, please include "URGENT" in your email subject line. We'll prioritize these requests and respond as quickly as possible.

Other Ways to Connect

Community Forums

Join our community discussions and get help from other players:

  • Visit our Discord server for real-time chat
  • Check out our Reddit community for discussions
  • Follow us on social media for updates and announcements

Self-Service Resources

Before contacting us, you might find answers in our self-service resources:

Response Time Commitment

We're committed to providing timely responses to all inquiries. If you don't receive a response within our stated timeframes, please follow up with us.

Office Hours

Our support team is available:

  • Monday - Friday: 9:00 AM - 6:00 PM (EST)
  • Saturday: 10:00 AM - 4:00 PM (EST)
  • Sunday: Closed

Please note that response times may be longer during weekends and holidays. We appreciate your patience during these times.